Translation Procedures

You submit the document for translation to us and receive an acknowledgement mail detailing the expected delivery time and rate. After getting our client approval, We assign a dedicated Project Manager to ensure the quality and consistency of the project .The document is allocated to a subject specialist within our team of professional translators.

To ensure the quality required for publishing and printing, we recommend that translations be proofread by an independent proofreader. Please state whether this is a requirement when posting the project.

When translating technical manuals, we form a team of translators, proofreaders and editors, who work closely with our DTP and quality control departments, to ensure the final translated and localized product is ready for publishing and printing.

Finally, the translation undergoes a quality check and is returned to you by email. If files are too large (more than 5 MB), they can be made available for download from our website.

Web-site Translation

In order for GoTranslate24 to translate your website, you need to supply the copy to be translated in doc format. This will allow us to make effective use of our existing glossaries and terminology management tools, in order to avoid charging you for repetitions. This also helps avoid the risk of the translator missing source text.

Confidentiality

All of our collaborators have a confidentiality agreement regarding GoTranslate24 projects. Our translators are bound by non-disclosure agreements, since we often deal with sensitive, confidential and pre-released material during the translation process. We take every precaution to keep your data safe and secure.

Quality Policy

Our Policy is to ensure conformance to client specifications, respect the confidential nature of the work it carries out, and adhere to delivery commitments and high quality.

GoTranslate24 is both an ISO 9001:2000 certified quality management system and an EN-15038:2006 certified translation service provider. The EN-15038:2006 is a quality standard specifically designed for translation agencies and translation service providers. To achieve this overall policy, all our resources are directly responsible for the quality of their own work. The management of the company is dedicated to ensuring that the quality system will be tied directly to our ISO-9001 certified translation process

Terms & Conditions.

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